Resources

Guidance and Support When You Need It Most

Helping You Through Life’s Toughest Moments – Practical Resources for Funeral Planning and Emotional Support.

Funeral Planning Checklist Grief Support Resources FAQs Membership Application Form

Funeral Planning Checklist

Planning a funeral can be overwhelming. Use this checklist to ensure you cover all necessary steps:

01.

Immediate Steps

☐ Notify family and close friends
☐ Contact DIMAMO Funeral Services
☐ Secure the death certificate
☐ Decide on burial or cremation
☐ Choose a funeral plan

02.

Arrangements

☐ Select date, time & venue
☐ Arrange transportation
☐ Choose a casket or urn
☐ Plan order of service
☐ Organize flowers & catering

03.

Financial Matters

☐ Confirm funeral cover benefits
☐ Submit claim documents
☐ Notify banks & insurers
☐ Settle outstanding bills
☐ Update legal documents

04.

After the Funeral

☐ Send thank-you notes
☐ Update legal documents
☐ Consider grief counseling
☐ Memorialize your loved one
☐ Review insurance policies

Grief Support Resources

Losing a loved one is difficult. Here are some resources to help you through this time:

SADAG (South African Depression & Anxiety Group)
Helpline: 0800 456 789
Website: www.sadag.org

Lifeline South Africa
24/7 Crisis Line: 0861 322 322

GriefShare
www.griefshare.org - Online grief support community

The Compassionate Friends
Support for parents who have lost a child

Recommended Books:
• "On Grief and Grieving" - Elisabeth Kübler-Ross
• "The Year of Magical Thinking" - Joan Didion
• "It's OK That You're Not OK" - Megan Devine

DIMAMO Bereavement Support
• Free counseling sessions for policyholders
• Dedicated support line: [Your Contact Number]
• Monthly grief support groups

Frequently Asked Questions

Find answers to common questions about our funeral services

Contact DIMAMO immediately after the passing, and we'll guide you through the claims process.

You'll need the death certificate, ID of the deceased, policy details, and a completed claim form.

Yes, you can adjust your coverage at any time by contacting our team.

Most claims are processed within 24-48 hours once all documents are submitted.

Yes, we offer repatriation services (local and cross-border) under specific plans.

We offer a grace period. Contact us to discuss payment arrangements.

Need More Help?

For additional forms or assistance, contact us at support@dimamo.co.za or call 069 891 3929.

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